The "Failed to Acquire Parental Control Information" error in Elden Ring is prevalent among PS5 users, often resulting from unaccepted Data Usage Agreements or incorrect parental control settings. To resolve, guarantee all data agreements are accepted via the Main Menu in Settings > Network. Adjust DNS settings to 1.1.1.1 and 1.0.0.1 for improved connectivity. Also, check for potential server outages on PSN. Regular clearing of game cache and system updates helps prevent such issues. Configuring these aspects can enhance gameplay experiences while addressing common connectivity errors, and there's more detailed guidance available for persistent issues.
Key Takeaways
- Ensure acceptance of the Data Usage Agreement in the game's settings to resolve the error.
- Adjust DNS settings to recommended values: Primary 1.1.1.1, Alternate 1.0.0.1, to enhance connectivity.
- Restart the game or console after changing DNS settings to apply modifications.
- Check for software updates to prevent compatibility issues and improve performance.
- Power cycle your router to resolve network connectivity problems impacting the game.
Understanding the Error Message
The "Failed to Acquire Parental Control Information" error message in Elden Ring, especially prevalent among PS5 users, arises due to specific network configurations or missing agreements. This error has significant implications for user experiences, as it can hinder access to the game, affecting gameplay continuity.
Typically, the error persists even after restarting the game, indicating that simple solutions might not suffice, and more in-depth troubleshooting is required. From a technical standpoint, this error suggests that the game's system cannot retrieve necessary parental control data, likely due to misconfigured network settings or unaccepted Data Usage Agreements.
For PS5 users, ensuring the Data Usage Agreement is accepted is critical to circumventing this issue, as this step is essential to maintaining seamless access to Elden Ring.
Moreover, user experiences have shown that adjusting DNS settings can effectively resolve connectivity issues associated with this error. Changing the primary DNS to 1.1.1.1 and the alternate DNS to 1.0.0.1 on both PCs and consoles often yields positive results.
Though server-side issues can exacerbate the problem, players are advised to monitor network status and remain patient for any necessary resolutions from the gaming network's end.
Common Causes of the Issue
Addressing the root causes behind the "Failed to Acquire Parental Control Information" error is imperative for efficient troubleshooting. This error mainly arises due to improper parental control settings on gaming consoles, such as the PS5. Ensuring these settings align with the console's requirements is essential for seamless gameplay.
In addition, network connection issues can impede the game's ability to retrieve necessary data, affecting the player's ability to engage with the intricate game mechanics and develop ideal character builds.
The failure to accept necessary data usage agreements before playing online can also trigger this error. This step is often overlooked, yet it is critical for accessing the full range of online features.
Moreover, players experiencing persistent issues despite restarting the game may be encountering server-side problems, such as PSN outages. These outages can affect multiple users simultaneously, indicating that the problem may not be isolated to a single console or user account.
Troubleshooting DNS Settings
Adjusting DNS settings can be a significant step in resolving the "Failed to Acquire Parental Control Information" error in Elden Ring, particularly by offering a more dependable name resolution service. Proper DNS configuration enhances DNS security and DNS performance, which is essential for seamless online gaming. For PC users, access Network Connections through the Windows Search Bar, right-click the network adapter, and adjust the Internet Protocol Version 4 (TCP/IPv4) settings. Enter 1.1.1.1 as the Preferred DNS Server and 1.0.0.1 as the Alternate DNS Server. This setup aids in mitigating latency issues and enhances connection reliability.
For PlayStation 5 users, the DNS modification process involves moving to Settings > Network > Set Up Internet Connection, selecting the connected network, and inputting the recommended DNS addresses. After implementing these changes, restarting Elden Ring or the console is vital to apply the new settings. The following table summarizes the steps:
| Device | DNS Configuration Steps |
|---|---|
| PC | Access Network Connections, modify TCP/IPv4 settings, input 1.1.1.1 and 1.0.0.1 |
| PS5 | Move to Settings > Network > Set Up Internet Connection, input DNS addresses |
| Restart Game | Necessary to apply changes and verify error resolution |
| Benefit | Enhances DNS security and performance, reducing latency and improving stability |
Consistent DNS settings across devices guarantee a stable online gaming experience, reducing potential interruptions.
Adjust DNS on Consoles
Optimizing DNS settings on consoles is an essential step to enhance network performance and resolve issues such as the "Failed to Acquire Parental Control Information" error in Elden Ring.
On consoles like the PS5, users should begin by guiding themselves to the Settings menu and selecting Network. Within this menu, choose Set Up Internet Connection and select the connected network. Pressing the Options button will reveal Advanced Settings, where users can manually adjust DNS settings.
To address potential parental control errors, inputting a Primary DNS of 1.1.1.1 and an Alternate DNS of 1.0.0.1 is recommended. These settings are designed to improve DNS Security and DNS Performance, providing a more stable connection for online gameplay.
After entering these values, saving the changes and restarting the console are significant steps to guarantee the updated DNS settings are applied effectively.
Proper DNS configuration not only optimizes gameplay experiences but also enhances overall network stability. By tailoring DNS settings, players can mitigate issues, prevent disruptions, and secure a seamless interaction with online services.
This method serves as an effective solution to bypass common network-related challenges that may arise during gameplay.
Accept Data Usage Agreement
To address the "Failed to Acquire Parental Control Information" error in Elden Ring on PS5, users must accept the Data Usage Agreement within the Network Settings.
Navigate to the Main Menu, enter Settings, select Network, and follow the instructions to confirm acceptance of the agreement.
Completing this process is essential for resolving connectivity issues, ensuring access to all game features, and enhancing the overall online gameplay experience.
Navigate PS5 Network Settings
In order to resolve the "Failed to Acquire Parental Control Information" error on the PS5, it is essential to maneuver through the console's settings with precision.
This involves a series of well-defined steps to guarantee the PS5 parental controls and gaming safety features are configured correctly. Accessing the network settings is important, as it directly impacts the console's ability to connect to online gaming environments like Elden Ring.
To maneuver the PS5 network settings effectively, follow these steps:
- Access the Main Menu: Begin by maneuvering to the PS5's Main Menu. This is the starting point for all system settings adjustments.
- Select Settings: From the Main Menu, select the 'Settings' option. This will lead you to a variety of system configurations, including network-related settings.
- Maneuver to Network Section: Within the Settings menu, locate and select the 'Network' section. This area governs all aspects of the console's online connectivity.
- Accept Data Usage Agreement: Guarantee that the Data Usage Agreement is accepted. This step is essential for enabling online gameplay and is intertwined with parental control functionalities.
Resolve Parental Control Error
Why does the "Failed to Acquire Parental Control Information" error persist on your PS5 while playing Elden Ring? This issue typically arises when the Data Usage Agreement has not been accepted, impacting gameplay by restricting access to vital online features.
To resolve this parental controls error, users must navigate to the Main Menu, access Settings, and select Network to accept the Data Usage Agreement. This acceptance is essential as it aligns with Sony's data usage policies, enabling seamless connection to online services integral to Elden Ring.
The failure to accept these terms can lead to persistent parental control errors, disrupting your gameplay experience. By re-accepting the terms within the game's Online options, players can often rectify connectivity issues linked to parental controls.
Additionally, restarting the game after accepting the Data Usage Agreement can further guarantee the resolution of this error, restoring full online functionality.
Importance of Software Updates
Regular software updates are essential for preventing compatibility problems and enhancing system functionality in gaming environments.
By ensuring that both the game and platform are up-to-date, players can avoid errors such as the "Failed to Acquire Parental Control Information" and enjoy improved performance and security.
Utilizing features like auto-update on consoles can further streamline this process, maintaining ideal gameplay conditions with minimal user effort.
Preventing Compatibility Problems
Guaranteeing compatibility and preventing issues like the "Failed to Acquire Parental Control Information" error in Elden Ring begins with consistently updating both the game and your gaming platform.
Regular updates are integral to enhancing game performance and optimizing user experience. They deliver essential patches that rectify known bugs while safeguarding against potential disruptions. Such updates are pivotal in maintaining system harmony, guaranteeing that the game operates seamlessly with your gaming platform.
To effectively prevent compatibility problems, consider the following steps:
- Regular Update Checks: Frequently check for updates on both the game and platform, particularly following major releases or patches. This practice guarantees you have the latest improvements and bug fixes.
- Engage in Community Forums: Participate in community discussions to stay informed about recent updates and their effects on game performance. These forums often provide insights that can help you anticipate and resolve potential issues.
- Security Enhancements: Updates often include security enhancements that protect your gaming environment. Keeping up-to-date minimizes vulnerability to security threats.
- Feedback and Reporting: Actively provide feedback on encountered issues. This assists developers in refining updates, thereby improving game performance and user experience for the entire community.
Enhancing System Functionality
Software updates act as the backbone of system functionality, ensuring that both Elden Ring and your gaming platform operate at peak performance. Regular updates are indispensable for preventing compatibility issues and enhancing system performance. By integrating patches that address known bugs, such as those related to parental control errors, updates fortify the user experience. They not only refine gameplay but also introduce new features and mechanics, ensuring an ideal gaming environment.
| Emotion | Reason |
|---|---|
| Relief | Bugs are fixed, reducing frustration. |
| Excitement | New features enhance the gaming experience. |
| Security | System stability is maintained with regular updates. |
| Confidence | Players stay informed, minimizing disruptions. |
| Satisfaction | Seamless gameplay through improved performance. |
Frequent checks for updates are essential to maintaining a stable online connection, particularly when network-related errors arise. Staying informed about the latest patches reduces frustration, contributing to a smoother and more enjoyable user experience. In the ever-evolving landscape of gaming, keeping systems up-to-date is fundamental to ensuring both security and enjoyment. Consequently, the diligence in updating software ultimately translates to enhanced system functionality and an enriched user experience.
Checking Internet Connection
Reliable internet connectivity is of paramount importance for uninterrupted online gameplay in Elden Ring, as any disruptions may lead to the "Failed to Acquire Parental Control Information" error.
Guaranteeing connection stability is essential. Players are advised to conduct speed testing to verify whether their internet connection meets the recommended bandwidth requirements for seamless online gaming.
To address potential connectivity issues, consider the following steps:
- Speed Testing: Utilize reliable speed testing tools to measure your internet speed. Confirm that your download and upload speeds meet or exceed the minimum requirements specified for Elden Ring. This guarantees that the data flow between your device and the server is sufficient for smooth gameplay.
- Connection Stability: Evaluate the stability of your connection by observing fluctuations in speed. An unstable connection can result in intermittent connectivity, leading to errors in acquiring parental control information.
- Network Outages: Investigate whether there are any current network outages or server issues. Checking with your Internet Service Provider (ISP) or online resources can help determine if the problem is external.
- Network Configuration: Verify that your gaming platform's network settings are configured correctly. Misconfigurations may inadvertently block or limit access required for Elden Ring's online functionalities.
Restarting Your Router
Power cycling your router can be an effective method to resolve connectivity issues, such as the "Failed to Acquire Parental Control Information" error in Elden Ring. Restarting your router involves unplugging it from the power source, waiting approximately 30 seconds, and then plugging it back in to allow a full reboot. This process refreshes network settings and may address temporary glitches affecting game connectivity.
Upon restarting, verify all indicator lights on the router reflect normal activity, confirming successful reconnection to your internet service. Strategic router placement can enhance signal strength and stability, reducing the likelihood of similar errors. Once rebooted, relaunch Elden Ring to verify if the issue is resolved.
| Step | Action | Outcome |
|---|---|---|
| 1 | Unplug router from power source | Initiates power cycle |
| 2 | Wait 30 seconds | Guarantees complete discharge of power |
| 3 | Plug router back in | Reboots the router |
| 4 | Check router lights | Confirms successful internet reconnection |
| 5 | Relaunch Elden Ring | Verifies error resolution |
If problems persist, consider further troubleshooting measures, such as adjusting DNS settings. Confirming ideal router placement and maintaining network security is vital for consistent gaming performance and preventing future connectivity issues.
Clearing Game Cache
If restarting your router did not resolve the issue, another effective method is clearing the game cache. This approach can eliminate corrupted data that may be interfering with connectivity, thereby addressing the "Failed to Acquire Parental Control Information" error.
Ideal cache management not only resolves such errors but also contributes to performance enhancement by improving game load times and responsiveness. Here's how you can clear the game cache for different platforms:
- PlayStation 5: Completely power off the console. Press and hold the power button until you hear two beeps, entering Safe Mode. From there, select the option to clear the cache.
- PC: Navigate to the game installation folder. Delete temporary files manually or utilize a cache-clearing utility for a more streamlined process.
- Data Backup: Before proceeding, verify you back up your save data. This precaution prevents any potential loss of game progress during cache clearing.
- Regular Maintenance: Incorporate regular cache clearing into your routine to maintain performance enhancement. This proactive measure helps prevent similar errors in the future and guarantees smooth gameplay.
Monitoring Server Status
Understanding and monitoring server status is crucial for addressing the "Failed to Acquire Parental Control Information" error in Elden Ring. This error is frequently linked to server downtime on the PlayStation Network (PSN), which can greatly impact gameplay.
To effectively manage this issue, players should routinely check the PlayStation Network Service Status page for any notifications regarding server outages or maintenance schedules. This proactive approach can provide early insight into potential disruptions.
Moreover, the official PlayStation Twitter account is an essential resource, offering real-time updates on ongoing server issues. Subscribing to these notifications guarantees that players are informed promptly about any developments affecting their gaming experience.
In addition, engaging with community forums can be beneficial. Player reports shared in these forums often reveal current server status and may offer practical workarounds that are not officially documented.
It is also important to acknowledge that server-side issues may necessitate patience, as resolution can sometimes only be achieved by waiting for the service to stabilize.
Community Support Resources
While monitoring server status is a key strategy for addressing the "Failed to Acquire Parental Control Information" error in Elden Ring, leveraging community support resources offers another layer of assistance.
Engaging with community forums is invaluable for players seeking support, as these platforms are replete with personal solutions and player experiences. Platforms like Reddit and Discord facilitate immediate feedback and troubleshooting tips from fellow Elden Ring enthusiasts experiencing similar issues.
To effectively utilize community support resources, consider the following approaches:
- Participate in Community Forums: Regularly visit forums where players share experiences and solutions. These forums can provide insights into unique fixes that may not be widely documented.
- Engage on Social Media: Use hashtags such as #eldenringhelp to connect with other players. Social media platforms can be a quick way to gather advice and community tips for resolving the error efficiently.
- Monitor Community Discussions: Stay informed about ongoing server issues by following discussions. Synchronizing your efforts with others experiencing similar connectivity problems can lead to effective resolutions.
- Explore YouTube Tutorials: Seek out video guides offering step-by-step instructions from community members, detailing various methods to bypass parental control-related errors.
Exploring Game Features
Elden Ring presents an expansive array of game features designed to captivate players through intricate mechanics and immersive environments. The vast open-world environment encourages exploration, where players encounter diverse landscapes filled with secrets, dungeons, and formidable enemies. This world design not only enhances engagement but also supports strategic decision-making, allowing players to tailor their character builds to navigate challenges effectively.
Central to gameplay are innovative game mechanics such as Ashes of War, which augment weapon abilities, providing strategic depth. This system enables players to customize weapons, catering to personal combat preferences and adapting to various enemy types. Such mechanics are essential for developing effective character builds, offering flexibility in combat strategies and allowing players to experiment with different playstyles.
Additionally, Elden Ring integrates a robust magic system, offering a variety of spells that introduce unique effects and combat strategies. This adds further depth to character builds, enabling players to combine magic with physical combat seamlessly.
The game rewards exploration, with hidden treasures and lore enriching the player's journey. By mastering these features, players can optimize their experience, ensuring an engaging and dynamic adventure in Elden Ring's rich fantasy world.
Engaging With NPCS and Secrets
Interacting with non-playable characters (NPCs) in Elden Ring is essential for uncovering hidden quests, dialogues, and lore that greatly enrich the gaming experience. Effective NPC interactions are pivotal in revealing hidden lore and gaining quest rewards. For instance, traversing specific questlines can grant access to Sellen's shop, showcasing the narrative depth and strategic planning required in player exploration.
A level of character surprises is introduced by NPCs hidden in unexpected locations. A notable example is the mysterious invisible character concealed in a bush, which challenges players to explore every corner of the environment. This unpredictability adds layers to the game's unique dialogues and rich storytelling.
Inventory management also benefits from NPC interactions. The unique turtle character offers item duplication services, allowing players to efficiently manage their resources. This feature not only enhances gameplay but also integrates resource management into the narrative framework.
To maximize the gaming experience, consider these strategies:
- Engage with all NPCs: Access unique dialogues and hidden lore.
- Follow questlines: Gain access to quest rewards and new areas.
- Explore thoroughly: Discover character surprises and hidden NPCs.
- Utilize inventory features: Leverage item duplication for efficient resource use.
Frequently Asked Questions
Why Does Elden Ring Say Failed Parental Control?
The error arises from incorrect game settings or user permissions, often due to unaccepted data agreements. Troubleshooting steps include verifying account management settings, adjusting DNS configurations, and ensuring proper parental control permissions to resolve access issues.
How Do I Turn off Parental Controls?
To disable parental control settings, navigate to the relevant console or platform's settings menu and follow the prompts to adjust restrictions. Remember to save changes and consider gaming safety tips to maintain a secure gaming environment.
How to Get Rid of Parental Controls on PS4?
To disable parental control settings on PS4, access "Settings," navigate to "Parental Controls/Family Management," and select "Family Management." Enter the password, adjust settings under "Parental Controls," and restart the console to apply changes, effectively disabling restrictions.
How to Disable Parental Controls on PS5?
To disable parental controls on PS5, navigate to console settings, select Users and Accounts, then Parental Controls/Family Management. Choose the family member, adjust gameplay settings, and save changes. Enter the passcode if prompted for modifications.
Conclusion
In summary, addressing the "Elden Ring error: failed to acquire parental control information" necessitates a methodical approach involving multiple steps. Understanding the error's common causes, such as DNS setting misconfigurations or unaccepted data usage agreements, is essential. Troubleshooting these aspects, adjusting DNS settings on consoles, and monitoring the game's server status can effectively resolve the issue. Additionally, engaging with community support resources enhances problem-solving capabilities. Exploring game features, including NPC interactions and secrets, further enriches the gaming experience.
